Data Protection

Privacy Policy

Version 1.0 — Effective Date: January 1, 2026. How we protect your data and control emergency disclosures.

1. Our Commitment to Privacy

At Jana Suraksha ("we", "us", or "our"), safeguarding your personal data is fundamental to our service. We believe safety does not require exposing your private home address or financial information to strangers. This Privacy Policy details how we collect, store, and display your information.

2. What Information We Collect

During registration and service usage, we collect:

  • Applicant Profile Data: Full name, primary mobile number, alternate contact number (optional), email address, city, and pincode.
  • Designated Emergency Contacts: Full names, relationship, and 10-digit mobile numbers for two trusted individuals.
  • Payment Metadata: Transaction reference IDs, payment order timestamps, and gateway signature hashes. We do not store full credit/debit card numbers or UPI PINs.
  • Consent & Audit Logs: IP address, user-agent string, and timestamp of account creation, terms agreement, contact updates, and QR scans.

3. What Is Displayed When Your QR Code Is Scanned

Strict Limited Disclosure Model

When an emergency responder or bystander scans your physical QR code, the public emergency screen displays only:

  • Member Display Name & Member ID
  • Primary Mobile Contact Number (Tap-to-call)
  • Emergency Contact 1 (Name, Relationship badge, Tap-to-call)
  • Emergency Contact 2 (Name, Relationship badge, Tap-to-call)

Address & Email Concealment: Your home street address, email address, password hash, and payment records are never displayed on the public emergency QR page.

4. How Long We Retain Data

Your emergency profile information is retained for the active duration of your membership. If you request account deactivation from your dashboard, your public QR profile is revoked immediately server-side, and your data is archived and purged according to our statutory record-keeping obligations.

5. Data Sharing and Third Parties

We do not sell, rent, lease, or trade personal member information to third-party telemarketers or advertising networks. We disclose records only when strictly mandated by valid legal summons from Indian law enforcement agencies or court orders.

6. Member Control and Token Reissuance

You retain absolute sovereignty over your QR profile. You can modify contact numbers at any time, reissue new cryptographic tokens to replace lost physical cards, or permanently deactivate your public emergency record.